Contact Us
Have questions? Need help? We're here to assist you with both our Chrome Extension and Mobile App.
Primary Support
Email Support
For all inquiries, bug reports, and feature requests. We typically respond within 24-48 hours during weekdays. For urgent issues, please mention "URGENT" in your subject line.
💡 Tip: Include as much detail as possible (device, OS, error messages) to help us resolve your issue faster.
Product-Specific Support
Chrome Extension
Issues with YouTube integration, floating interface, transcript extraction, or browser-specific problems.
Include your Chrome version and extension version in bug reports.
Mobile App
Problems with quiz generation, flashcards, app crashes, or sync issues.
Include your device model and OS version in bug reports.
⏱️ Average response time: 24-48 hours (Monday to Friday)